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Shipping and Returns

  • Delivery Destinations: We ship to Bahrain, Jordan, Kuwait, Qatar, Lebanon, Oman, Saudi Arabia, United Arab Emirates, and the Philippines.
  • Order Processing Time: Orders with available products are processed within 1 working day from the moment payment is recorded or the order is received (for payment on delivery). For unavailable products, order fulfillment is determined individually.
  • Shipping Costs: The cost depends on the weight of the shipment, delivery country, payment method, and carrier. Detailed information can be found here.
  • Delivery Options: Depending on the payment method, we offer several delivery methods including Personal Pickup, DHL, FedEx, Aramex, Emirates Post Express, and Shipa Delivery.
  • Tracking: You will receive tracking information via email once your order is dispatched.

 

Returns Policy

  • Return Period: Returns are accepted within 7 days of receiving the order.
  • Condition for Returns: Products must be new, unused, and in their original packaging.
  • Return Shipping: The cost of return shipping is borne by the buyer.

 

Refund Process: After receiving the return shipment, we will process your refund.

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Click & Collect
Click & Collect

Order with personal pickup in the company store

Free delivery
Free delivery

From 300 AED or with the FEDERICO MAHORA UAE promo code

3 samples
3 samples

Free for orders over 100 AED

Have questions?
Have questions?

Our call center will be happy to help you

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